Job description

Receptionist

Job Brief:

We are immediately hiring a 'Receptionist' for a Five Star Hotel in Dubai, United Arab Emirates.

Designation: Receptionist

Package: AED 2000 plus Accommodation

Note:

• Candidate possessing hospitality background especially Front desk/ Concierge experience would be a plus.

Job Responsibilities:

• Deal with enquiries and room reservations made on the telephone, online or by email.
• Greet guests on arrival at the hotel; it is important that you make a good first impression - a warm welcome and pleasant atmosphere in the reception area can help to get guests' stay off to the best start.
• Check guests in and out, often using a computerised system. You issue keys to guests; either you provide guests with clear directions, or a porter will show them to their accommodation.
• Keep accurate records of which guests have arrived at, or left, the hotel. You make sure that any necessary information goes to the housekeeping, restaurant, maintenance, and management departments.
• Provide guests with information about local attractions and places of interest.
• Make sure that guests receive their messages without delay, along with any mail that might arrive for them.
• Prepare a customer's account when they leave the hotel. You put together the cost of additional items such as drinks, telephone calls and newspapers, and include them in the final bill.
• Take payment from the customer in cash, or by credit/debit card.
• Receptionists might have responsibilities such as helping people as they evacuate the building, calling the emergency services, and checking that all guests have reached safety.

Nationality: Eastern European

Minimum Qualification: Bachelor’s or equivalent

Work Experience: 2 Years

Salary: AED 2000

This job is based in Dubai, United Arab Emirates.